Mechanical Topics - Brake Adjustments, Flat Tires, & Bike Part Related

Answers for common mechanical questions unrelated to the electrical system.

Serial number location for Pre-2016 EVELO Models
The serial number is located above the front tire, below the handlebars.  Here is a photo: The number for the motor is located on the fa...
Fri, 10 Jul, 2020 at 1:30 PM
The shifter on my NuVinci feels a bit crunchy.
If you’re experiencing a crunchy or noisy shifter on your NuVinci hub, this is generally due to an issue with the shift cables themselves. We recommend repl...
Thu, 4 Jun, 2020 at 5:47 PM
Tonoro Motor System Mid Drive Diagram and Descriptions (pre 2016)
Part Description 1 Cover Plate 2 One Way Bearing Lockring 3+4 Front FreeWheel 5+6+7 One Way Bearing Assembly 8 Chainring 9 Gear...
Wed, 24 Jun, 2020 at 10:30 PM
Galaxy ST/TT Belt Tension Adjustment
The procedure for Adjusting belt tension is not particularly hard, but does require a specific sequence of steps. The only tools required are a 15mm box/op...
Mon, 10 Sep, 2018 at 5:33 PM
My brakes rub. How do I fix it?
If your brakes make a bit of noise when the wheel rotates, this is an easy fix.  You want to first inspect the rotor itself, which is the round portion atta...
Wed, 17 Jun, 2020 at 5:13 PM
The Quick Release Skewer won't go through the front axle.
When the bikes are shipped, a plastic disc with a post is inserted into the front axle to help prevent shipping damage. Sometimes, the disc breaks off ...
Thu, 13 Oct, 2016 at 5:02 PM
How to adjust your Seat / Saddle Angle
1) Remove the seat post from the bike using the quick release mechanism. 2) Significantly loosen the binder bolt--to the point that the pieces can rattl...
Fri, 10 Jul, 2020 at 4:08 PM
NuVinci Shifter "drifts", moves on it's own
The resolution to this is most likely a very simple adjustment that doesn't require tools. Some amount of "drift" is actually norma...
Mon, 17 Oct, 2016 at 2:13 PM
Lost Key / Replace key
While we have replacement lock and key sets for sale  (click here for the item in our store --->  LOCK AND KEY PURCHASE ), replacing your unique key isn&...
Fri, 16 Dec, 2016 at 2:38 PM
Galaxy Reflectors
The reflectors can be installed as below. The red one is redundant, as there is a reflector on the battery and a light below it.
Thu, 29 Jun, 2017 at 3:58 PM