Commonly Asked Pre-Purchase Questions

These are the most popular questions people ask when researching electric bicycles.

Why are your bikes more expensive than other brands?
EVELO produces Top Tier bicycles at a Mid Tier price point. eBikes can go all the way up to $10k+, so we focus specifically on the $2,000 - $4,000 price ra...
Wed, 3 Jun, 2020 at 10:56 PM
Do you offer an extended range battery?
While we currently do not offer extended range batteries, we do have additional batteries available if needed. Our current batteries can provide 50+ miles ...
Wed, 3 Jun, 2020 at 8:00 PM
Where are your bikes made?
EVELO Bicycles are manufactured with international components from China, Taiwan, The Netherlands, and the United States, with final assembly taking place ...
Wed, 3 Jun, 2020 at 10:58 PM
I've heard that electric bikes are illegal in New York City. Can I ride an electric bike in NYC?
In regards to your question regarding the NYC laws, electric bikes have been subject of much controversy in New York City for a number of years. ...
Mon, 24 Nov, 2014 at 1:42 PM
Can I tow a trailer/carry a kid carrier on the rack?
All EVELO models are compatible with rear axle mount trailers, which can be used for both children or general cargo. Our team used trailers while completin...
Wed, 3 Jun, 2020 at 10:31 PM
Can I add a basket?
While we do not sell baskets, you can certainly purchase one online that mounts to the handlebars or the rear rack, or your local bike shop can help you ou...
Wed, 3 Jun, 2020 at 10:32 PM
Can I carry a kid carrier on the rack?
Rear Child Seats can be installed on some models, but it depends. Bikes with a rear rack battery are generally not compatible with a baby seat. We recommen...
Wed, 3 Jun, 2020 at 10:52 PM
Why doesn’t Compass have hydraulic brakes?
Our Compass Tricycle feature Mechanical Brakes for a few key reasons. The first is that Hydraulic Brakes do not offer any kind of parking brake system at th...
Wed, 17 Jun, 2020 at 5:19 PM
Can EVELO tires be used on gravel or dirt paths?
All EVELO models feature tire that can be used on and off road! For off road use, you want to run a slightly lower pressure than you typically would for on ...
Wed, 24 Jun, 2020 at 4:23 PM
Do the tires have flat protection?
All EVELO models feature puncture resistant tires, but flats can still happen! Make sure your tires are inflated to the proper pressure.
Wed, 24 Jun, 2020 at 4:39 PM