I’d like to exchange the bike because there’s shipping damage.

Our apologies for the issue! Please take some photos of the damage and email them to us using contact@evelo.com, or fill out a message using the Contact Us page above. We can certainly entertain an exchange as needed but may have some other options for you to consider as well.  We’re happy to extend your trial period as we work on a solution.

Thanks for your patience!

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