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Returns & Exchange Information

Look here on how to return or exchange your EVELO Electric Bicycle

I need to Return or Exchange my EVELO Electric Bicycle

  • I’d like to exchange the bike because there’s shipping damage.
  • ShipBikes Packing Recommendations
  • I’d like to exchange the bike because this one doesn’t fit me.
  • I’d like to exchange the bike.
  • I want to return, somethings wrong with bike
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I have a Return or Exchange In Progress and need some help.

  • EVELO Galaxy 500 Packaging Guidelines
  • How should I pack the bike for a return or exchange?
  • When will I see my refund for the bike?
  • When will the bike be picked up if I’m returning it?
  • Can I drop off the bike for a return?
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