I’d like to exchange the bike because this one doesn’t fit me.

Our apologies for the issue! If possible, please send us a photo from the side of the primary rider sitting on the bicycle using the Contact Us link provided below. We may have some adjustment solutions available to get the bicycle to fit properly, and if not, we’re glad to handle exchange logistics for the model we can choose together. We’re also happy to extend your trial period as we work on a solution.

Contact Us

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