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I have a Return or Exchange In Progress and need some help.

Take a look here for assistance packaging your bike, as well as label and tracking info.

  • EVELO Galaxy 500 Packaging Guidelines
  • When will I see my refund for the bike?
  • When will the bike be picked up if I’m returning it?
  • Can I drop off the bike for a return?
  • Where do I see the tracking number for my returned bike?
  • EVELO Aurora Limited Packaging Guidelines
  • Packing Bicycle for Return 061820