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Returns & Exchange Information
I have a Return or Exchange In Progress and need some help.
Take a look here for assistance packaging your bike, as well as label and tracking info.
How should I pack the bike for a return or exchange?
When will I see my refund for the bike?
When will the bike be picked up if I’m returning it?
Can I drop off the bike for a return?
Where do I see the tracking number for my returned bike?