Mechanical Topics - Brake Adjustments, Flat Tires, & Bike Part Related

Answers for common mechanical questions unrelated to the electrical system.

My fender rubs the wheel.
If your fender is rubbing against the tire, you want to first make sure that it was installed properly as per the manual included with the bicycle. The meta...
Wed, 17 Jun, 2020 at 5:28 PM
Adjusting Luna and Orion 36 Volt Controller Position
  Here are the instructions for adjusting the controller. You're going to need to make a quick trip to the hardware store for two items: two 1/4&...
Wed, 1 Jul, 2020 at 3:33 PM
I hear a clicking or ticking noise as I ride.
Noise while pedaling can come from a variety of sources.  The first thing to inspect is the pedal on each side - rotate them slowly by hand to ensure a smoo...
Wed, 17 Jun, 2020 at 5:30 PM
I hear a clicking noise from the Compass drivetrain.
We recommend leaning the tricycle on its side and lightly pushing the throttle to rotate the drivetrain assembly so you can find the source of the noise. Yo...
Wed, 17 Jun, 2020 at 5:32 PM
I hear a creaking noise when riding.
Creaking can be caused by the saddle or seatpost itself. Drop your seat much lower than usual and take a spin, if the noise is gone or has changed, we know ...
Wed, 17 Jun, 2020 at 5:34 PM
I hear a rattling noise when riding.
If you hear a rattling sound, the goal is to find the source, and tighten the loose component. Rattles are generally found due to loose fenders, or rear rac...
Wed, 17 Jun, 2020 at 5:35 PM
There is a pinging noise from the wheels.
A pinging noise from the wheels can be due to a broken spoke, or a wheel in need of an adjustment, or a “wheel true” as it’s called. If you’re intereste...
Wed, 17 Jun, 2020 at 5:35 PM
My in frame battery doesn’t latch properly.
If your battery does not latch into place properly, we recommend pushing downward on the battery itself after you swing the battery in from the side. Yo...
Wed, 17 Jun, 2020 at 4:30 PM
How do I use or adjust the parking brake for the Compass?
The Parking Brake on the Compass is the small lever attached to the brake lever itself on the handlebar. While squeezing the brake lever, you want to push t...
Wed, 17 Jun, 2020 at 5:17 PM
On my Aurora / Aries bike, the tire rubs on the fork.
If your tire is rubbing on any part of the fork or bicycle frame, we recommend reducing the pressure of the tire significantly, from 30-50% reduction. Pleas...
Wed, 24 Jun, 2020 at 4:27 PM