Bicycle Operation, DIY Service, & Troubleshooting
Troubleshooting and solutions for our line of electric bikes
Initial Setup and Shipping Damage Solutions
- My bike arrived but the outer box is damaged.
- My disc brake rotors are rubbing.
- How do I make the handlebars higher on my bike?
- The handlebars have twisted cables and I can’t mount it.
- My fender rubs against the wheel.
Bicycle Operation - Shifting, Pedal Assist, etc.
- How does the Harmony Automatic Shifter work?
- How do I use the automatic transmission functionality?
- How to use the NuVinci / Enviolo Harmony Automatic Shifter
- How to use Pedal Assistance and Throttle Modes
- How often should I charge my electric bike battery?
Electrical Topics - Anything with a wire attached
- My control panel lights up but the motor does not work
- Resetting Wheel size / top speed / off road mode
- NuVinci / Enviolo Harmony Automatic Shifting Firmware Update - Factory Generic
- Battery Gauge drops quickly 061317
- Aurora battery feels too loose or too tight in the frame.
Mechanical Topics - Brake Adjustments, Flat Tires, & Bike Part Related
- Adjusting Disc Brake Cables
- My brakes are noisy or squeak when I use them.
- My brakes rub when I ride.
- Tensioning a Gates Carbon Belt
- Swapping a Motor Assembly for Pre-2016 EVELO Models