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Bicycle Operation, DIY Service, & Troubleshooting
Bicycle Operation, DIY Service, & Troubleshooting
Troubleshooting and solutions for our line of electric bikes
Initial Setup and Shipping Damage Solutions
My bike arrived but the outer box is damaged.
How do I make the handlebars higher on my bike?
The handlebars have twisted cables and I can’t mount it.
My fender rubs against the wheel.
My bike arrived but it’s missing some parts.
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Bicycle Operation - Shifting, Pedal Assist, etc.
How does the Harmony Automatic Shifter work?
How do I use the automatic transmission functionality?
How to use the NuVinci / Enviolo Harmony Automatic Shifter
How to use Pedal Assistance and Throttle Modes
How often should I charge my electric bike battery?
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Electrical Topics - Anything with a wire attached
My control panel lights up but the motor does not work
Resetting Wheel size / top speed / off road mode
NuVinci / Enviolo Harmony Automatic Shifting Firmware Update - Factory Generic
Battery Gauge drops quickly 061317
Aurora battery feels too loose or too tight in the frame.
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Mechanical Topics - Brake Adjustments, Flat Tires, & Bike Part Related
Tensioning a Gates Carbon Belt
Swapping a Motor Assembly for Pre-2016 EVELO Models
NuVinci Shifter Adjustment - Manual Shifter difficult to shift.
No repair stand? No problem!
Chain fell off on my bike. How do I get it back on?
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