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Bicycle Operation, DIY Service, & Troubleshooting
Bicycle Operation, DIY Service, & Troubleshooting
Troubleshooting and solutions for our line of electric bikes
Initial Setup and Shipping Damage Solutions
My bike arrived but the outer box is damaged.
My disc brake rotors are rubbing.
How do I make the handlebars higher on my bike?
The handlebars have twisted cables and I can’t mount it.
My fender rubs against the wheel.
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Bicycle Operation - Shifting, Pedal Assist, etc.
How does the Harmony Automatic Shifter work?
How do I use the automatic transmission functionality?
How to use the NuVinci / Enviolo Harmony Automatic Shifter
How to use Pedal Assistance and Throttle Modes
How often should I charge my electric bike battery?
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Electrical Topics - Anything with a wire attached
My control panel lights up but the motor does not work
Resetting Wheel size / top speed / off road mode
NuVinci / Enviolo Harmony Automatic Shifting Firmware Update - Factory Generic
Battery Gauge drops quickly 061317
Aurora battery feels too loose or too tight in the frame.
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Mechanical Topics - Brake Adjustments, Flat Tires, & Bike Part Related
Adjusting Disc Brake Cables
My brakes are noisy or squeak when I use them.
My brakes rub when I ride.
Tensioning a Gates Carbon Belt
Swapping a Motor Assembly for Pre-2016 EVELO Models
View all (75)