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Bicycle Operation, DIY Service, & Troubleshooting
Bicycle Operation, DIY Service, & Troubleshooting
Troubleshooting and solutions for our line of electric bikes
Initial Setup and Shipping Damage Solutions
My bike arrived but the outer box is damaged.
The handlebars have twisted cables and I can’t mount it.
My fender rubs against the wheel.
My bike arrived but it’s missing some parts.
The bolts for the rack or the lights are missing.
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Bicycle Operation - Shifting, Pedal Assist, etc.
How does the Harmony Automatic Shifter work?
How do I use the automatic transmission functionality?
How to use the NuVinci / Enviolo Harmony Automatic Shifter
How to use Pedal Assistance and Throttle Modes
How often should I charge my electric bike battery?
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Electrical Topics - Anything with a wire attached
My control panel lights up but the motor does not work
Resetting Wheel size / top speed / off road mode
NuVinci / Enviolo Harmony Automatic Shifting Firmware Update - Factory Generic
Battery Gauge drops quickly 061317
Aurora battery feels too loose or too tight in the frame.
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Mechanical Topics - Brake Adjustments, Flat Tires, & Bike Part Related
Tensioning a Gates Carbon Belt
Swapping a Motor Assembly for Pre-2016 EVELO Models
NuVinci Shifter Adjustment - Manual Shifter difficult to shift.
No repair stand? No problem!
Chain fell off on my bike. How do I get it back on?
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