Initial Setup and Shipping Damage Solutions
Check here if you have any issues after your initial assembly or find shipping damage on your new bicycle.
- My bike arrived but the outer box is damaged.
- My disc brake rotors are rubbing.
- How do I make the handlebars higher on my bike?
- The handlebars have twisted cables and I can’t mount it.
- My fender rubs against the wheel.
- My bike arrived but it’s missing some parts.
- The bolts for the rack or the lights are missing.
- The rack on my bike is bent.
- The fork on my bike is bent.
- How do I adjust the headset on the bike?