If you find that your cable routing or wires are twisted in some way, the first thing you want to do is try to get back to square one by rotating them in the opposite direction. All EVELO models are produced with the cables routed the same, so if something is twisted, it can be corrected by rotating the bars in the opposite direction.
If you are still having trouble, please contact us and we can provide additional instructions or connect with a local bicycle shop to get this adjustment made.