Noise while pedaling can come from a variety of sources. The first thing to inspect is the pedal on each side - rotate them slowly by hand to ensure a smooth rotation. If you feel a detent when rotating, this may be the source of your noise. Pay a bit more attention to see if you can feel the click in your foot while pedal.
If it is not the pedal, inspect both crank arms to ensure they’re tight. You should feel no movement when pedaling with force. You can check these with an 8MM Hex Key at the top portion of the crank arm where it meets the bicycle.
Next, you want to inspect the chain and the teeth on both the front sprocket and rear cog. You may want to flip the bike upside down and pedal slowly to find the source of the noise.
Lastly, adjust your saddle lower to see if it affects the noise. Sometimes the saddle or seatpost can creak and cause a noise, which can be resolved with lubrication.
The goal here is to find the source of the noise.
If you are still having trouble, please contact us to open a service ticket, and we can provide additional instructions as needed. You can also swing by your local Bicycle Shop to have them take a look and diagnose the source of the noise. This generally falls into the “bicycle stuff” category, so any shop can help us out.