If your Enviolo Automatiq shifting system isn't working correctly, the first step is to ensure that it is properly connected.
Disconnect the Automatiq power harness from the hub interface by pulling towards the front of the bicycle.
Reconnect the Automatiq harness to the interface. Note the plug is shaped such that it only goes in one way correctly.
Make sure the plug is seated correctly. Push the plug until it butts up against the interface.
Now power on your bicycle and go for a ride. If you wish to connect the Enviolo app, be sure to spin the wheel before opening the app so that the system is fully operational.